Frequently Asked Questions

How will you print my images?

We print photographically using the latest laser driven printers directly onto FUJIFILM C41 Type photographic paper.

What are your frames made of?

All our frames are either made from forestry sustainable wood or polcore which is made from recycled polystyrene.

How are frames glazed?

All framed photos are supplied glazed with high quality acrylic unless stated otherwise.

What are you measuring when you quote the frame size?

When we quote a size, for example 16 x 12” this is the measurement of the internal glazing. The frame, dependent on what you choose will be in addition.

How will my order be shipped?

We send your frame via Royal Mail for small frames and via Courier for larger ones. All postage and Packing is FREE to any UK address.

How long will it take to get my order?

All framed prints are built to order so please allow up to 5 working days in production. Prints and other products are shipped sooner.

Where are your framed photod made?

All of our Framed Phots are printed and manufactured by our team of expert technicians and craftsmen in our factory in Warwickshire, UK.

Are your frames supplied with a hanging kit?

Yes, all framed prints come with a hanging kit ready to hang.

What is your returns policy?

All our products come with a 3 Year Quality Assurance Guarantee.* As every order however, is custom made, we only offer a refund if the product is faulty or damaged in transit. Please see our full terms and conditions here: Terms & Conditions.